Subscriber Information

Our Ticketing System: Spektrix

1st Stage is thrilled to work with a people-focused ticketing system that offers several benefits and upgrades to your 1st Stage ticket experience:

  • Subscribers and Flex Pass holders can choose their dates online! Once you are logged in, add your tickets to the basket, all eligible tickets will automatically be discounted 100%. We are still happy to help via email at boxoffice@1stStage.org or by phone 703-854-1856. 

  • Access your tickets on your mobile device. No printing or mailing required, not even Flex Passes.

  • Become a sustaining member donor by setting up a recurring gift.

  • Set up your online account and keep your contact info and preferences up to date.

To order tickets online:

Click the My Account  button under the subscription tab on the website home page.

The first time you go online to purchase tickets or access your subscription tickets register with the system by clicking  My Account  and follow the prompts.

Once you are logged into your account, scroll up to the 1st Stage header and click on the 2023-2024 Season. Choose your dates by clicking the Buy Tickets button at the end of each production description. Add your tickets to your cart, if you have a subscription or flex pass, the tickets will be discounted 100% until you have used all of your available tickets. 

If you have set up your account but forgot your password:

Click on the My Account  button on the upper right of the website. click the Forgot your Password? Reset Here button. Enter your email address twice and click Email Password Link to Me. Check your email - you will receive an email from boxoffice@mail.1ststage.org via us.boxoffice-email.com. 

Click the link in that email and you will be redirected to the 1st Stage site. Enter and confirm your new password, click the button: Change Password. The next screen will say Set Your Password. You have successfully changed your password. Click the Continue button. You will be redirected to a page that says My Account and has your details.

Don’t Forget:

  • Add Us To Your Safe Senders List  - Ticketing emails will come from boxoffice@mail.1ststage.org via us.boxoffice-email.com and email newsletters will all come from  news@marketing-1ststage.org, so please add this to your safe senders list to ensure you get the latest updates.

  • The Lingo -  Does some of the terminology seem different? Spektrix is a British-based system so look for those extra "u's" from time to time. Also remember in Spektrix Land, "member" = Subscriber, Flex Pass holder, or recurring donor!